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DisabilityCare, Geelong and the Decentralisation of Public Services

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Planning for the NDIS, now DisabilityCare is coming along quite well. The only state yet to sign up to the full roll-out of the Gillard Government’s new plan for disability services is Western Australia. And just a few short weeks ago, the legislation for the funding of the disability scheme was introduced into the parliament and swiftly passed through both the upper and lower houses of parliament.

And on Monday this week the government announced that the headquarters for the government program will be in the Victorian city of Geelong. The move to base the head office of the scheme in Geelong came less than two weeks after the city took a big hit with Ford announcing it plans to cease production of automobiles in the country, a decision which will cost over 1000 jobs.

As a result of the government’s announcement, three hundred jobs will be on offer in Geelong, in what is being pushed as assistance to a town which will be beginning the transition away from large-scale manufacturing, at least as far as cars go, over the next three years.

But here we reach the first question. Is it really of great assistance to Geelong, and in particular, workers who will be leaving Ford Australia? Potentially. Some may be picked up over time by the DisabilityCare agency as they try to seek work locally. Some will inevitably retrain in another area, perhaps in public administration or disability services. But others will need to look elsewhere in Geelong, or perhaps much further afield.

What the announcement really is, in the way it was framed, is a symbolic gesture by the Labor Government, meant to appeal to the heartstrings.

Another claim put forth by the government is that it is an example of a commitment to the decentralisation of the public service. And it is decentralisation, in the sense that  the top brass in the DisabilityCare bureaucracy will not be based in the traditional heartland of the commonwealth public service in Canberra. Having a number of staff in the states and territories is also an example of decentralisation.

What this policy needs however, is a more deeply decentralised structure. Rather than simply saying that the top end of the bureaucracy should be based in one city or town or another, we should be spreading it around Australia more, on the basis of the population of each state and territory respectively. We ought to have decision-makers much closer to “the action”.

This reform is about delivering the best we can to the most vulnerable in our community. This means throwing as much as possible into a number of local areas, including major players.

Of course the CEO and some staff are going to have to be placed in one location. That is not a problem, but more senior staff should be spread around.

There are still other issues to be teased out in terms of making sure that the funding commitments aside from the levy are maintained, regardless of who is in government. And we must make sure that Western Australia joins in with the disability insurance scheme, or worst case scenario, offers a policy almost identical to the national one, save for possible improvements on how to administer it.

There is a lot still to be discussed, but the die has been cast and Geelong has secured some employment opportunities. But all care needs to be taken and in particular, lessons need to be learned, during and after the trial phase which commences in just a number of weeks.

Hopefully there will be no hard lessons in the coming years.



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